History of the practice
'Our plan is ongoing care for our pet.' Whilst we compete in many areas on price, our No1 priority is the standard of care we provide for you and your pet.
Our standards of care include protocols and the follow up of cases by the same vet wherever possible.
Silver Award standard of rabbit care by the Rabbit Welfare Association and Fund (RWAF).
30 year anniversary of Astonlee is being celebrated with an Open Day on Saturday 20th August 1-4pm.
The practice has expanded to 7 vets.
Laser therapy has been introduced. (see Companion laser therapy website www.litecure.com/companion/)
Puppy parties have been re-launched
A new orthopaedic procedure for treating patella luxation in dogs and cats has been introduced called 'Ridge Stop'.
The practice has been taking more referrals for cruciate surgery in dogs from around the country, and the clinical work locally has expanded. The team has expanded to 7 vets, with more nurses as well, as we maintain the high standards of service that we believe in, which is why clients choose us. This year we gained a gold award in the iCat Cat Friendly Award scheme, and a silver award in the Investor in People Standard, as well as maintaining our standards in the RCVS Veterinary Hospital Standard.
Our core values are contained in the statement from our team which is that we aim to provide excellent care for our colleagues, clients and patients. We are a family that cares for your family and your pets. We have always had the ethos that we do our utmost to provide care, preventive and clinical, for all clients and pets registered with us.
Astonlee has introduced a new monthly payment scheme for people wishing to spread the costs of buying their annual vaccinations, health assessments, and monthly flea and worm treatments for their cats, dogs and rabbits.
Astonlee was reaccredited by the RCVS as a Veterinary Hospital. Astonlee was also awarded the Bronze Award in the 2012 Investor In People reassessment.
Both of these are indications of the high standards which Astonlee maintains.
It is increasingly challenging to maintain high standards in the financially challenging workplace, but Astonlee has found many ways to do this including our prepayment plans that have been running for over 10 years, 1 year supply of flea/wormer programmes at highly competitive prices, the best food at the best prices to help pets live longer, healthier, happier lives.
Dr Paul Manning has been seeing cases of cruciate ligament disease and injury in dogs who have travelled many miles to have the surgery performed at Astonlee. Owners have brought their dogs from as far afield as Essex, Middlesex, Hertfordshire, Oxfordshire, South Wales; and enquiries for helpful advice have come as far as Norwich, Weymouth, Bristol. It is apparent that the reputation for successful cruciate surgery is growing this year (see the cruciate ligament section and the vets section on this website).
Astonlee Veterinary Hospital has been continuing since 2007 to be the only Veterinary Hospital in the Milton Keynes area which runs its own 24 hour emergency services and its own 24 hour nursing of our in patients on our own premises by our own team.
Dr Paul Manning is giving a presentation to an audience of vets at the International Conference in Communication in Veterinary Medicine (ICCVM) in California in November 2010. The presentation is on the development of a module in consultation skills for practising vets, which has been the subject of Dr Manning's research.
Dr Paul Manning has also been involved in trying to improve the situation with the deplorable loss of life in abandoned stray dogs in the UK. More news is hoped for on this subject in the near future.
A new computer system was installed in the surgery on 17th December 2007, and in the first few months of 2008 we have been getting used to it, and finding many advantages. It has been a challenge, but the longer term prospects for better service to our clients and patients are significantly better than we could achieve with our old system. Another example of keeping up as technology develops.
We are excited by the prospect of continuing our work in providing service day and night.
We are participating in National Vaccination Month (www.nationalvaccinationmonth.co.uk) in March 2008.
The practice is planning to be inspected by the Royal College of Veterinary Surgeons (RCVS) for Tier 3 Veterinary Hospital Status. New equipment currently being purchased/installed, some of which is a requirement of the Tier 3 status includes; an endoscope, Tonopen for measuring eye pressure, critical care monitoring device, dedicated dental X-Ray machine and an improved computer system. New nurse rotas have increased the provision of 24-hour on site nursing care.
Paul Manning has been awarded the research degree of Doctor of Professional Studies (DProf) in 'consultation skills in veterinary practice' by Middlesex University.
In September the PDSA Petaid scheme came to the practice covering all MK1 to MK16 within Milton Keynes.
How to find us
Astonlee Veterinary Surgery Tickford Street, Newport Pagnell, Buckinghamshire MK16 9BA Tel: 01908 611637 - 24hrs Fax: 01908 218095 The new Hospital is located opposite the old surgery (which is now our physio/hydro centre), and is easily visible because it has a very distinctive tower on the corner of Chicheley Street and Tickford Street. Turn right past the tower around the island and a short way up Chicheley Street you will see the large car park on the right.
Charter Of Service
The ‘Astonlee Charter’ sets out our promise to you. It is constantly updated as we listen to your views on what you are seeking from us for your pets. Established in 1986 we have always been at the va...