COVID-19 Update May 2021

Dear clients, based on the recent British Veterinary Association guidelines, we have now updated our protocol. The main points to take note of are as follows:

As of 08/08/2020 it is mandatory as stated by the UK Government for all members of the public to wear face coverings in all indoor settings including veterinary practices, unless unable to.

We are constantly reviewing our COVID-19 risk assessment in line with Government guidelines and guidance from our governing body – the RCVS – and will keep you updated of any changes.

The health and safety of our clients and colleagues alongside the welfare of the animals in our care remain our main priority at this time.

 Please do not enter the practice building if you have had COVID symptoms of a new persistent cough, a temperature or loss of taste or smell or have had a COVID test in the past 7 days and have either tested positive or are waiting for the results.

We are currently open 8am-8pm Monday to Friday and Saturdays 8am - 5pm. Closed on Sundays.

We are working safely.  Our friendly reception team will advise you what to do and where you can be seen.

To help us with our new ways of working and to keep us all safe, please only attend at the practice if you have called us first and have a pre-booked appointment. 

Thank you.

Our Customer Reviews

Should you wish to make a complaint of any sort, we ask that you submit it through the complaints procedure here so we can deal with it thoroughly and properly.